Shopify Approved · Built for sellers

Your store's smartest
sales associate.

RIO AI is the conversational shopping assistant that helps your customers find products, answers questions in real-time, and guides them straight to checkout — all from inside chat.

Free to install 1-click setup No credit card
Product added to cart
+38% conversions
Voice search ready
R
Rio · Shopping Assistant
Online now
Got anything in matte black under $80?
Of course — here are two best-sellers your shoppers love.
Matte Field Watch · 38mm
$72.00 · Free shipping
Slim Leather Wallet · Onyx
$54.00 · In stock
Ask Rio anything…
Built for modern Shopify stores
Brookline Forge & Co NORTH/STUDIO Atelier 21 HÅLT Maven Goods
Features

Everything a great sales associate would do.
Just always on.

RIO AI lives inside your store, learns your catalog, and guides every shopper toward the right product — without ever feeling robotic.

Real-time AI chat

Streaming responses, typing indicators, and natural conversation that feels like your best sales associate is on the other end.

Voice search

Hands-free product discovery. Customers speak the way they think — Rio finds what they're looking for instantly.

In-chat product cards

Beautiful product carousels rendered right in the conversation — image, price, variants, all without leaving chat.

Add to cart inside chat

Synced directly with Shopify. Shoppers add items, choose variants, and check out — all from the conversation.

Personalized memory

Rio remembers what each shopper likes — sizes, styles, past interests — so every visit feels picked just for them.

Order tracking in chat

Customers ask "where's my order?" and get an instant, accurate update. Less ticket volume, happier shoppers.

Customizable widget

Match your brand. Tune colors, copy, and position so Rio feels like a native part of your storefront.

Merchant dashboard

Live conversations, analytics, top-asked questions, and best-sellers — everything you need to coach your AI in one place.

Train it on your store

Feed Rio your shipping policy, return rules, FAQs and brand voice — it learns and answers exactly how you would.

The shopper experience

From "just browsing" to "added to cart" — in three messages.

Most stores lose a sale the moment a customer can't find what they need. RIO AI catches them in that moment, asks the right follow-up, and surfaces the perfect product.

  • Natural-sounding conversation, no canned scripts
  • Smart fallback when intent isn't clear
  • Remembers preferences across visits
  • Works on desktop, mobile, and voice
R
Rio
Active
Hi 👋 looking for anything in particular today?
Birthday gift for my brother. He likes minimalist stuff.
Got it. Here are three pieces our minimalist customers love.
Architect's Notebook · A5
$28.00
Brass Desk Light
$96.00
The merchant view

A dashboard that tells you what your shoppers actually want.

See every conversation, the questions that come up most often, and the products customers keep asking about — so you can stock smarter and train Rio to answer better.

  • Live conversation feed with replay
  • Best-seller and top-question reports
  • Train Rio on your policies and tone
  • Export analytics any time
app.retailrio.com / dashboard
Conversations
1,284
↑ 12.4% this week
Conversion lift
+38%
vs. baseline
How it works

Three steps. Live in under 5 minutes.

No code, no plugins, no developer required. Install, sync, launch.

Step 01

Install the app

One click from the Shopify App Store. Rio connects securely through Shopify OAuth — no manual setup, no API keys.

Step 02

Sync your catalog

Rio reads your products, collections, descriptions, and policies. Within minutes it knows your store as well as you do.

Step 03

Launch on your store

Pick where the chat widget appears, match your brand, and turn it on. From the next visitor onward, Rio is selling for you.

38%
Average conversion lift on stores running Rio
24/7
Always on — no shifts, no breaks, no missed shoppers
< 5 min
From install to live, including catalog sync
22k+
Products supported on the Pro plan
Pricing

Start free. Scale when you're ready.

Four plans built around the size of your catalog. No setup fees. Cancel any time.

Free
For small stores getting started.
$0 / forever
  • Up to 30 products
  • Unlimited AI chat & voice
  • AI product recommendations
  • Easy Shopify integration
Install free
Starter
For growing stores that want smarter discovery.
$25 / month
  • Up to 250 products
  • Product cards in chat
  • In-chat add-to-cart
  • Basic analytics
Choose Starter
Pro
For large catalogs that need power & priority support.
$250 / month
  • Up to 22,000 products
  • Best-seller prioritization
  • Personalized shopper memory
  • Full conversation monitoring
  • Priority support
Choose Pro
Compare all features
Questions

Frequently asked.

No. RIO AI installs from the Shopify App Store in one click. We connect through Shopify OAuth — there are no API keys, no code edits, no theme changes required for most setups.
After install, Rio syncs your product catalog, collections, descriptions and store policies via the Shopify API. You can also feed it custom knowledge — return policies, sizing guides, brand tone — from the dashboard.
No. Rio is built on advanced conversational AI and is trained to mirror the tone of your store. You can adjust how casual, formal or playful it sounds from the dashboard.
Yes — the Free plan is genuinely free with up to 30 products, unlimited AI chat and voice, and basic recommendations. Upgrade only when your catalog grows or you want advanced features.
Yes. We comply with Shopify's Developer and API policies, only request data necessary to power the app, and never sell merchant or customer data. Read the full Privacy Policy.

Turn every visitor into a buyer.

Install RIO AI on your Shopify store today. Free to start, live in minutes.